Shipping Policy

This document sets out the shipping policy that applies to customers that make a purchase at www.mjsurgical.com ,If you have any questions, please contact our customer service team on info@mjsurgical.com

Shipping Options & Delivery Costs

We offer the following shipping options – you will be asked to select a shipping method once you place the order.

For Domestic:

• DTDC
• Professional Courier
• Trackon Courier Pvt. Ltd.

For International:

• DHL
• FedEx

Due to global shipping delays, delivery times may be longer than usual during. Please shop early to ensure that you receive your order in time.

Order Processing Time

Domestic Order:

All orders placed before 2 PM Monday to Friday is processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

International Order:

All orders placed is processed and dispatch with in 1week or it’s depends on order size and availability, delivery time will update you once you place order to us.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.